Shipping Policy

At Yu Sailing Trading Co., Limited, we strive to ensure that your shopping experience is as smooth and convenient as possible. Below is our Shipping Policy, which outlines our shipping methods, processing times, and costs.

1. Shipping Methods

We offer a variety of reliable shipping carriers to ensure your order reaches you in the best condition and on time. We currently support the following shipping providers:

• USPS
• FedEx
• UPS
• DHL
• And other trusted carriers

2. Processing Time

• Orders are typically processed within 1-2 business days after payment has been received.
• Once your order has been processed, you will receive an email confirmation with tracking information.

Please note that during peak seasons or promotional periods, processing times may take a little longer. We will do our best to notify you of any delays.

3. Shipping Rates

Shipping rates are calculated based on the delivery address and the shipping method chosen at checkout. The cost of shipping will be displayed during the checkout process before you complete your purchase.

Please note that any customs duties, taxes, or import fees that may apply to international shipments are the responsibility of the customer.

4. Estimated Delivery Times

Delivery times may vary based on your location and the shipping method selected. Estimated delivery times are as follows:

• Domestic (USA): 5-10 business days
• International: 7-14 business days

These are estimates and actual delivery times may vary based on factors such as location, customs processing, and carrier delays. We recommend tracking your package using the provided tracking number for the most accurate delivery information.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

6. Shipping Restrictions

Currently, we do not ship to P.O. boxes or APO/FPO addresses. If you have any special shipping requests or need assistance, please contact our customer service team at [email protected].

7. Lost or Damaged Shipments

While we do our best to ensure your order is shipped safely, in rare cases, packages can be lost or damaged during transit. If you believe your package is lost or damaged, please contact our customer service team immediately at [email protected]. We will work with the carrier to resolve the issue and ensure that you receive your order as quickly as possible.

8. Returns and Exchanges

Please refer to our Returns Policy for information regarding returns, exchanges, and refunds.

9. Questions or Concerns

If you have any questions or concerns about shipping or need help with your order, feel free to reach out to us at [email protected]. Our customer support team is happy to assist you.

Thank you for shopping with Yu Sailing Trading Co., Limited! We look forward to delivering your order with the best care and service.